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WD 3TB My Passport Wireless Pro Portable External Hard Drive, Wifi USB 3.0 - WDBSMT0030BBK-NESN

3.9 3.9 out of 5 stars 432 ratings

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About this item

  • SD 3.0 card reader for fast media offloads
  • Wireless 802.11ac to stream 4K videos and view photos with the My Cloud mobile app on iOS and Android* |*4K streaming requires native player on mobile device with codec support for 4K video files and is subject to mobile device capabilities, hardware and software components and configurations.
  • All-day battery (up to 10 hours)* |*Based on streaming HD 720p, 3 Mbps video to one device over Wi-Fi 2.4 GHz single band only. Actual battery life depends on file size, type, format, bitrate, devices connected, Wi-Fi connectivity, settings and other factors.
  • Built-in power bank to charge your phone, action camera and more (with output up to 1.5A).Operating temperature: 0°C to 35°C
  • 2-year manufacturer's limited warranty

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WD My Passport for Mac Portable External Hard Drive
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WD My Passport for Mac Portable External Hard Drive
Details
Added to Cart
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PriceCurrently unavailable.$99.59-20% $119.99
List:$149.99
-20% $159.94
List:$199.99
$249.99$115.38
Delivery
Get it as soon as Sunday, Mar 31
Get it as soon as Sunday, Mar 31
Get it as soon as Sunday, Mar 31
Get it Apr 3 - 8
Get it Apr 2 - 9
Customer Ratings
Tech Support
3.1
4.2
3.9
3.1
3.1
Easy to use
2.0
4.2
4.0
4.0
4.0
Storage Capacity
4.7
4.6
4.5
4.1
4.1
Durability
2.9
4.0
3.0
3.0
Portability
4.8
4.8
4.6
Sold By
Amazon.com
Amazon.com
Amazon.com
Memory-Warehouse
MINHA-NY
storage capacity
3 TB
1 TB
2 TB
2 TB
4 TB
1 TB
hardware interface
usb3.0
solid state drive
usb3.2 gen 2, usb c
usb3.1 c
usb3.0
usb3.0
compatible devices
Camera
iPhone 15, Desktop PC, Gaming Console, Tablet, Android Devices
Laptop
Laptop, Desktop, Tablet
USB 3.0 port; USB 2.0 compatible
USB 3.0 port; USB 2.0 compatible
form factor
Portable
Portable
Portable
Portable
Portable
Portable
read speed
130 megabytes per second
1.05 gigabytes per second
800 megabytes per second
1050 megabytes per second

From the manufacturer


RAW Image Support

Preview RAW images on your phone or tablet, and export to edit them with third-party apps. Visit support.wd.com for a full list of RAW image support.

Your Creative Hub in the Field

My Passport Wireless Pro gives photographers and filmmakers portable storage to easily offload, edit and stream photos or HD videos in the field. Streamline your workflow with this all-in-one drive and work seamlessly from your mobile device, or transfer files with the built-in SD card reader.

  • Wireless 802.11ac for fast data transfers
  • SD 3.0 card reader for quick media offloads
  • All-day battery (up to 10 hours*)
  • USB power bank to charge mobile devices

Fast SD Card Media Transfers

Stay on the go and quickly transfer media from your camera’s SD card with an integrated SD 3.0 card reader. Offload .RAW photos and full HD videos to this high-capacity drive and back up everything you capture while improving your workflow so you can keep moving.

All-Day Battery Life

My Passport Wireless Pro has up to 10 hours* of continuous use. Bring it on an all-day shoot, stay out in the field longer. Take it on a long trip, continuously stream videos on the road or in flight.

*Based on streaming HD 720p, 3 Mbps video to one device over Wi-Fi 2.4 GHz single band only. Actual battery life depends on file size, type, format, bitrate, devices connected, Wi-Fi connectivity, settings and other factors.

Built-in Power Bank

Out of power? Not a problem. Equipped with a 6,400 mAh power bank, you can charge your smartphone, tablet, or other USB devices wherever you are. With this all-in-one storage device, you get a perfect travel partner.

Super-Fast USB 3.0 Transfer Speeds

Back up your media in a matter of moments using the super-fast transfer speeds of the USB 3.0 port. With USB 3.0, you save time when transferring large files like a .RAW image or full HD videos.

Import Media from External USB Devices

With an extra USB 2.0 port, you can easily transfer media from an external USB storage device. Through the added compatibility of USB 2.0, you’re able to back up photos and videos directly from a compatible DSLR or CF card reader.

Wireless Access and 4K Streaming

My Passport Wireless Pro creates its own fast 802.11ac Wi-Fi connection so you can wirelessly connect to your drive to access and view saved photos or smoothly stream 4K video directly to your phone or tablet using the My Cloud app. Use third party apps, like FiLMiC Pro, to capture and save footage directly to the drive, or LumaFusion to edit video in the field.

Product guides and documents

What's in the box

  • Drive^Manual
  • Product Description

    High-capacity, wireless mobile storage designed to accompany photographers on-the-go to easily offload, edit and stream RAW photos and 4K drone videos without a laptop. Created to work seamlessly with mobile devices and equipped with a built-in SD 3.0 card reader and one-touch copy button, My Passport Wireless Pro is the all-in-one drive you need to streamline your workflow.

    Looking for specific info?

    Product information

    Technical Details

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    Additional Information

    Warranty & Support

    Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
    Product Warranty: For warranty information about this product, please click here. [PDF ]

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    WD 3TB My Passport Wireless Pro Portable External Hard Drive, Wifi USB 3.0 - WDBSMT0030BBK-NESN


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    Customer reviews

    3.9 out of 5 stars
    3.9 out of 5
    432 global ratings

    Customers say

    Customers like the quality and portability of the hard drive. They say it's a great little drive that works seamlessly with a Windows computer. However, some customers have reported issues with wireless connectivity. They mention that the wireless connectivity is spotty and the drive is faulty. Customers also dislike battery life and video transcoding. They disagree on performance, ease of set up, and speed.

    AI-generated from the text of customer reviews

    53 customers mention39 positive14 negative

    Customers like the quality of the computer drive. They say it's a great little drive, works seamlessly with a iPad or Windows platform, and is high quality. Some customers also mention that the Plex server doesn't work well. Overall, most are satisfied with the quality and reliability of the product.

    "...This time, it seemed to work! The drive size was reported correctly, and I was able to install Plex and update the firmware...." Read more

    "This is a great little drive if you have a Windows computer available...." Read more

    "would give it 2.5 stars if i could. nice concept, nice size also, but the main attraction of this device simply does not work!..." Read more

    "...The wifi connection in general seemed flaky, so it made previewing media totally unusable." Read more

    14 customers mention14 positive0 negative

    Customers find the portable backup drive amazing, a great travel backup solution, and imminently portable at just 1.0 lb. They say it's the best buy for mobile backup of cards and enables digital edit on the road. Customers also like the compactness and find it useful for both backing up media and creating an independent network.

    "...The drive is imminently portable at just 1.0lb. Its just slightly larger and heavier than a SuperDrive...." Read more

    "...I have used the drive for a week and found it to be very useful for both backing up media without having to bring out the Macbook Pro and for..." Read more

    "...This is an amazing portable backup drive. It combines an external HD, SD Card/USB Reader, Power Bank, Router, Bridge, and more!..." Read more

    "...a separate folder for each date that makes it very handy for organizing after returning home...." Read more

    79 customers mention29 positive50 negative

    Customers are mixed about the performance of the computer drive. Some mention that it has worked great so far, and works well as a Plex Media Server. However, others say that it did not work at all, and stopped working on a regular basis.

    "...to install Plex, but when I tried to do this, it was unsuccessful after several attempts...." Read more

    "...Update:This drive does play Pex and it does a great job... Grand Kids streamed movies from cabin on a cruise ship two cabins away to a..." Read more

    ".../iPad working when no internet connections are available, FireTV's don't function at all without at least some internet connection...." Read more

    "...(4k basically never worked), browsing folders with lots of media...." Read more

    44 customers mention20 positive24 negative

    Customers are mixed about the ease of set up. Some mention it's easy to use and setup, with a good user interface. Others say that it'll take a while to load and is complicated.

    "...showed up right away in the computer, but one of the driver's didn't automatically install...." Read more

    "...For those that are not aware, Plex is a very good User Interface to help you with your digital content, Netflix for the home user I guess...." Read more

    "...Cons:Web GUI is pretty basic and doesn't allow viewing contents..." Read more

    "...The size is slightly awkward but easy enough to get used to...." Read more

    32 customers mention11 positive21 negative

    Customers are mixed about the speed of the computer drive. Some mention that it has great speed and easy setup, while others say that it's extremely slow to transfer files and sometimes won't sync at all wirelessly. Some say that getting all of the metadata to load is slow and cumbersome. Some customers also mention that the admin GUI is frustratingly slow.

    "...The WiFi password is printed on a label on the drive, but it wasn't taking...." Read more

    "...SD card backup was reliable and consistent, at passable speeds (not great)...." Read more

    "...to use the SMB (samba) share to see the files I find that it is painfully slow often taking 20 secondes just to see the contents of a folder...." Read more

    "...Fourth, wireless transfer speeds are slower than my Seagate as videos stutter sometimes during viewing. (That's why I run wifi Band 5.0)...." Read more

    28 customers mention2 positive26 negative

    Customers are dissatisfied with the wireless connectivity of the computer drive. They mention that it has intermittent connectivity problems, is spotty on connectivity to their Mac, and has faulty units. They also report slow and limited wireless functionality.

    "...The wifi connection in general seemed flaky, so it made previewing media totally unusable." Read more

    "...The WiFi passthrough worked, though sometimes I had issues with initial connections...." Read more

    "...Also it is spotty on connectivity to my mac when plugged in via USB. Sometimes the drive shows up, more often than not it simply doesn't show...." Read more

    "...I see it as worth it, but unfortunately not being able to connect with it on a consistent basis makes it a massive deal breaker,..." Read more

    16 customers mention4 positive12 negative

    Customers are dissatisfied with the battery life of the computer drive or storage. They mention that the battery has issues, it no longer takes a charge, and it won't charge or play on battery power. The charger is always trying to charge the battery, which gets very hot and shuts down. Some customers also report that the unit would not even power off.

    "I bought Three of these... so far two of their batteries have failed and will not charge or play on battery power... I have flashlights that have..." Read more

    "...While connected to the charger the unit is always trying to charge the battery which gets very hot and shuts the whole unit down to protect itself...." Read more

    "Battery lasts about 4-5 hours using both wifi bands (2.4 and 5). Heavier than my Seagate Wireless, about 50%...." Read more

    "...It worked fine for both until it would no longer charge (files still available so far when attached to laptop.) ...." Read more

    11 customers mention0 positive11 negative

    Customers are dissatisfied with the video transcoding capabilities of the drive. They mention that it cannot transcode video, is absolutely worthless to stream HD videos, and does not seem to handle HD video at all. Some reviewers also say that the drive struggles to serve a single HD feed.

    "...BUT, WD has been upfront about the drawbacks.-- Plex server will not transcode, meaning that if my ipad can't play it natively, i will need..." Read more

    "...This drive seemed to struggle to serve a single HD feed. It could be Plex isn't really optimized on the device...." Read more

    "...One of the downsides of this device is that it doesn't transcode data, however if you use an app like VLC you can stream whatever you want...." Read more

    "...If you're planning on using this for Plex, remember that this cannot transcode video. I've converted my videos to mp4, and everything has been fine." Read more

    Great drive worked great for me...While it lasted battery will not recharge now
    1 Star
    Great drive worked great for me...While it lasted battery will not recharge now
    I bought Three of these... so far two of their batteries have failed and will not charge or play on battery power... I have flashlights that have lasted longer than these drives. especially when you consider how infrequently these drives have been used. I will try an RMA but not holding out much hope really unhappy about this...Update:This drive does play Pex and it does a great job... Grand Kids streamed movies from cabin on a cruise ship two cabins away to a pair of Ipads worked perfectly I left it plugged in for the entire cruise... I have had the same success on airplanes... in an RV using a Roku and Apple TV box the apple box is the only device I have had a problem with...We played three different movies at the same time using Plex/roku stick and Roku 3 on a rainy crappy day in the Idaho Mountains... all of the movies are optimized for mobile which worked great but is a pain in the butt...Had a little problem with shipping but as usual Amazon took care of the problem.From what I can tell the majority of bad reviews seem to be rooted in the understanding of how to setup this drive, update it to latest firmware and media format (Optimized)... if you do all of that correctly this drive works like a champ plays the installed Plex Media Server great.I recently took this device loaded with a selection of movies for kids and some for the grown ups on a Cruise... my grand kids cabin was two cabins away from the My passport drive and they where able to log into Plex with their Ipads and watch Kids movies while their parents did the same thing ,.. it was a cold windy day at sea and the cabin was the best place to hang for a couple hours...I plugged the drive into Ac power and left it that way all week Accessing Music and videos from the Plex media server in both cabins... at one point we had 5 different devices access Plex from this great little wifi drive.After the cruise we had a 4hr wait in LAX and I simply turned it on using the battery power for all to access as they wanted... it was really great to keep the kids occupied during the layover... once aboard the play I left the drive on in my carry on which was in the over head and the drive performed great.I know that a lot of folks had problems and I can see how it might have been difficult... I ended up adding a wifi adapter to my desk top which makes using the drive much better than trying to use an Iphone to set the drive up... it can be done on an Iphone but much easier to use the WD software on the desktop, especially to install, configure and maintain the plex optimized files... I used the same PC that my Plex media server is installed on.I had difficulty logging onto my home wifi nework... the way to go is to use a wifi enabled PC/laptop... using a wifi enabled PC allowed me to do everything including bridging to the internet to update the Plex meta files.I love this drive it works great once set up adding new media is a bit clunky because of the need to optimize the files but once done it is great.I used Plex, Handbrake and MCeBuddy to optimize the files all worked but MCebuddy worked best for me because it will drop the completed optimized files right on the My Passport drive as long as it is plugged into the network and accessible to MCEBuddy I still needed to connect to the PC/Plex(internet) to update the Plex library on the WD My passport drive to update/enable newly added media... this happens via the wifi nework... it all worked just like you are used to in PlexI gave it five stars because it worked so well for my needs ...once setup
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    Reviewed in the United States on June 24, 2016
    26 people found this helpful
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    Reviewed in the United States on August 7, 2016
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    Jason
    4.0 out of 5 stars Awesome hardware. Subpar software. Could’ve been revolutionary
    Reviewed in Singapore on January 24, 2021
    Customer image
    Jason
    4.0 out of 5 stars Awesome hardware. Subpar software. Could’ve been revolutionary
    Reviewed in Singapore on January 24, 2021
    Not a bad product. Just that since wireless portable storage is very new, Software on this date is still quite premature with a lot of missing features that would be crucial to have as an efficient product. My personal opinion is that the file transfer speeds are delivered as promised but there could have been better security features such as allowing specific users to access your drive (not all), seamless device to drive transfer as well as friendlier file management. That aside, this is truly not for any non-tech savvy person as it takes quite a bit of understanding on how to operate network management in making this work properly.

    Pros is it’s still quite a great file transfer. Awesome speed and stability for this price point.
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    One person found this helpful
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    David
    5.0 out of 5 stars Excelente opción para grandes respaldos.
    Reviewed in Mexico on June 19, 2019
    Amazon Customer
    1.0 out of 5 stars Do NOT buy this item
    Reviewed in Australia on July 4, 2021
    Bruce Cowell
    5.0 out of 5 stars Excellent product
    Reviewed in Australia on March 25, 2020
    JC
    5.0 out of 5 stars Low price for perfomance and flexibility.
    Reviewed in Canada on May 12, 2017
    5 people found this helpful
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